FAQ

How do I place an order?

To place an order, the customer goes to the heading of their choice, chooses the size they wish to receive and then click on ‘add to cart’. This puts the article selected in the ‘cart’. The customer can correct their order as long as the articles are in the ‘cart’. If the customer wishes to confirm their order, they must select a delivery and payment method. The total amount that must be paid is stated clearly throughout the whole billing process. Once the payment process is completed, the order is final and cannot be changed.  In any case the customer will be sent an initial e-mail confirming their order once they have made their purchase. Subsequently a second e-mail will be sent once the order is dispatched.

Do I need to create an account to place an order?

You can shop at MALA CHETTY without creating an account. 

Is my personal information private?

You can be sure that we take data protection seriously and that your information will only be shared with third parties if they comply with applicable data protection laws. For more information, read our privacy policy completely.

What payment methods doe MALA CHETT accept?
  • i-Deal payments
  • Bancontact / Mister Cash
  • Visa Card
  • Master Card
  • American Express
How can I choose the currency in which to pay?

All orders will be charged in Euros. 

Is my package insured?

All your purchases are insured against theft and accidental damage whilst in transit from Mala Chetty to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. To ensure that your purchases arrive safely and in perfect condition, we require proof of delivery.